Shipping policy

Shipping Policy

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping fees are calculated at checkout based on your location.

Estimated delivery times:

United States

Standard Shipping: Estimated between 2 and 5 working days, with costs calculated by weight for all order sizes.
International: 4 - 7 business days

Please note that delivery times may vary due to external factors.

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

We are not responsible for delays caused by couriers, customs, or unforeseen circumstances. However, we will do our best to assist you.

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will assist you in resolving the issue.

For any shipping concerns, please contact us at:
Official@Palm-era.store